Terms of Service

This Rental Advisors Product Agreement includes this Introduction, General Terms, Product Terms, Definitions and incorporated documents and terms (“Agreement”) and forms a legal agreement between Rental Advisors, LLP (“Rental Advisors”) and its Subscribers (“Subscribers” and “you” and “your”).  This Agreement governs your use of any of the Rental Advisors Products (“Products”).

This Agreement is effective upon the date you first access or use the Products (“Effective Date”) and continues until you or Rental Advisors terminates it (this period, the “Term”).

 

You and Rental Advisors agree as follows:

  1. Your Rental Advisors Account.

1.1 PRODUCT DELIVERY

Rental Advisors shall make our Products immediately available to the Subscriber by creating an account online and selecting at least one apartment database from our available markets. The markets available are subject to change without notice. The format and composition of our Products, as well as the frequency the data is updated, is subject to change without notice to the Subscriber. Rental Advisors shall use reasonable efforts to collect data and add newly constructed properties into our Products, but Rental Advisors cannot guarantee the property will grant permission to Rental Advisors to publish their property in our Products. Rental Advisors grants the Subscriber a limited, non-exclusive, non-transferable, non-sublicensable, revocable (pursuant to the terms of this Agreement) license to integrate all Products on one (1) domain. The Subscriber is permitted to publish and display all apartment listings included in the Subscriber’s market on their own website. No other rights to our Products are granted and all other rights not mentioned in this Agreement are expressly reserved unless Rental Advisors provides Subscriber written permission.

1.2 PRODUCT RESTRICTIONS

Subscribers may use our Products on one (1) website/domain. If the Subscriber wants to install our Products on more than one (1) domain, prior written approval from jodi@rentaladvisors.info is required. Subscribers agree to take full responsibility for the actions of their authorized contractors. Subscribers and their authorized contractors agree not to disseminate, distribute, sell, sublicense, or otherwise make available all or any portion of the data from our Products in any form to any third party. Subscribers and their authorized contractors shall not copy, alter, display, perform, modify, and/or translate the data for a purpose other than publishing apartment listings on one (1) website as permitted explicitly by this license.

Downloading copies of our property images is strictly prohibited. Subscribers and their authorized contractors are prohibited from downloading, copying, scraping, saving, or republishing any of our property images. The property images can be displayed (but not downloaded) on one (1) website/domain using the photo gallery URL or by referencing an image string. If you or your authorized contractors download the images to your server either intentionally or accidentally without written permission from Rental Advisors, you agree to purchase the image library at a cost of $10,000.

1.3 LOGOS AND MARKS

Both parties may use the approved logo of the other party and denote the other party as a partner on each party’s corporate website. Subscribers may upload their logo for the purpose of branding to Locator IDX. The parties represent they will make no attempt to claim ownership or title to the other party’s Marks and will not apply for registration of any trademark, service mark, business name, domain name or other designation which would be confusingly similar to the other party’s Marks.

1.4 CONFIDENTIALITY

Both parties are obligated to keep confidential, including without limitation party’s business or activities that is proprietary and confidential, which shall include all business, financial, technical, marketing, lead generation, trade secrets, software, source code, database schema, object code, specifications, documentation, business plans, customer lists and customer-related information, financial information, proposals, budgets as well as results of testing and benchmarking of either party’s software or services, product roadmap, data and other information.

1.5 PAYMENT

In exchange for Rental Advisors providing our Products, the Subscriber shall pay Rental Advisors a monthly recurring fee. Payment is due every thirty (30) days by credit or debit card, processed by our credit card processor. The monthly fee is subject to change with 60 days’ notice to the Subscriber. For clarity, the monthly recurring fee is due even if Subscriber ceases to actually utilize our Products or if the Subscriber or its authorized contractors disable, discontinue, or delete our Products from Subscribers website. The credit card processing company will attempt to process Subscriber’s monthly fee three (3) times before terminating our Products for non-payment. Upon termination, the Subscriber has fifteen (15) calendar days to submit payment before this Agreement and all Products are canceled. If canceled, a new Agreement will need to be negotiated and signed to purchase new Products and Subscriber will need to reinstall the Products on their website at their own cost.

1.6 TERM AND TERMINATION

This Agreement is effective on the Effective Date and automatically renews every thirty (30) days until the Agreement is terminated by the Subscriber in writing prior to the next billing date. In addition, a written notice of termination may be delivered to either party, if the other party fails to perform or observe any material term or condition of this Agreement and fails to cure such breach within fifteen (15) days after receipt of written notice of breach from the non-breaching party. Upon expiration or termination of this Agreement for any reason, Rental Advisors shall immediately cease providing our Products and Subscriber is required to remove our Products from their website/domain within three (3) business days.

1.7 REFUND POLICY

There are no refunds unless Rental Advisors fails to produce our Products or fails to grant access to our Products to the Subscriber within three (3) business days. If the Subscriber never implements our Products or the Products are disabled, discontinued, or deleted intentionally or on accident by the Subscriber or its authorized contractors, all payments are forfeited.

1.8 CANCELLATION POLICY

The Subscriber may cancel this Agreement in writing prior to the next billing date. Subscriber may cancel by email to billing@rentaladvisors.info, by logging into their Locator IDX and cancelling through the account settings, or at https://locatoridx.com/cancellation/. Upon receipt of the cancellation, Rental Advisors will immediately terminate any future charges to the credit or debit card belonging to the Subscriber. Subscribers will have access to the Products until the end of the billing cycle, at which time the Subscriber is required to remove all Products from their website within three (3) business days. The Subscriber is not entitled to a refund of any unused portion of the Product.

 

  1. Products and Support

2.1 Products

Rental Advisors will make available to you the Products that are offered.  This availability starts when a Subscriber account is created, and payment is made to Rental Advisors through Stripe credit card processing; a PCI compliant credit card processor.

 

2.2 Products Offered

The Products currently available are subject to change at any time and are not limited to this list: Locator IDX, Apartment Map, Apartment IDX, Apartment Data Feed, Apartment MLS, Apartment Leads.

 

2.3 Support

Rental Advisors will provide support relating to your Products through resources and documentation that Rental Advisors makes available on https://rentaladvisors.info/ and https://locatoridx.com/ .  Rental Advisors support is also available by contacting Rental Advisors at support@rentaladvisors.info.

 

Rental Advisors, LLP
1650 Garnet Avenue, Suite 1106
San Diego, CA 92109
(619) 736-8807
support@rentaladvisors.info

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